Get ongoing help while you build, customize, and launch with Media Blaster.
The MediaBlaster Support Membership gives you access to ongoing product support, setup guidance, troubleshooting help, and launch assistance for MediaBlaster products.
If you are building a Roku channel, setting up the MediaBlaster WordPress plugin, connecting your app, organizing your video library, or working through launch questions, this membership gives you a place to get help instead of figuring everything out alone.
At a glance
- $49/month — ongoing support billed monthly.
- Cancel anytime — keep access while your subscription is active.
- MediaBlaster product support — get help with supported MediaBlaster templates, plugins, and launch workflows.
- Setup and troubleshooting help — ask questions when you get stuck.
- Best for Launch Kit customers — especially useful while setting up and customizing your Roku channel.
What’s included
- Product support — ask questions about supported MediaBlaster products, templates, and workflows.
- Setup guidance — get help understanding how to configure the MediaBlaster WordPress plugin and connect supported app templates.
- Troubleshooting help — get guidance when something is not working as expected.
- Launch guidance — ask questions about testing, organizing your content, preparing your app, and getting ready to launch.
- Best-practice advice — get practical recommendations for structuring your channel, content library, categories, artwork, and app experience.
- Ongoing updates and support resources — access support materials, answers, and guidance added for active members.
Who this is for
- Creators launching their own Roku or video channel
- Businesses building a branded media app
- Churches, ministries, educators, and community organizations
- Agencies and freelancers building MediaBlaster-powered projects for clients
- Anyone who wants guidance while working with MediaBlaster products
What support can help with
- Installing and configuring the MediaBlaster WordPress plugin
- Understanding product setup steps
- Connecting supported app templates to WordPress
- Working through Roku Launch Kit setup questions
- Organizing videos, categories, posters, and metadata
- Understanding app configuration options
- Troubleshooting common setup and launch issues
- Planning next steps for your channel or client project
What is not included
- Done-for-you setup
- Custom development work
- Custom Roku app coding
- Guaranteed Roku approval
- Hosting, media storage, or third-party service fees
- Emergency 24/7 support
- Support for unrelated third-party plugins, themes, or custom code outside the MediaBlaster workflow
Important notes
- This is a monthly support membership, not a one-time product purchase.
- You need an active subscription to access ongoing support.
- The Support Membership does not include the Roku Launch Kit or other paid product downloads. Those must be purchased separately.
- You can cancel anytime. Access to support continues while your subscription remains active.